Our thanks to Sacha Chua for a fantastic “visual” book review of Customer CEO.
She writes, “Chuck Wall’s book Customer CEO: How to Profit from the Power of Your Customers (Bibliomotion, 2013) is all about listening to the customer, with plenty of examples from established companies. While the tips may seem obvious (of course it makes sense to listen!), the chapters, examples, and advice make it easier to focus on each aspect of listening to customers so that you can shape your business around them.”
Here is her visual take on Customer CEO.
You can read and see much more at her Living an Awesome Life blog. Check